Make the worst call first!
As people, our natural tendency is to put off painful tasks or delay making that annoying or painful call such as: Turning down a person's idea Encouraging an employee to improve their performance Resolving conflict between two or more employees Sharing criticism Terminating a position Telling investors your business is losing money Asking vendors for new rates or invoice payment terms Our tendency to "procrastinate" doubles when the call involves dealing with person-to-perso